Pick and drop, pickup and delivery across Nairobi
From KES 300per errand
Pick and drop, pickup and delivery, send-and-collect — whichever you call it, the job is the same. The item already exists and is already paid for; it just needs to move. A runner collects it from the shop, office, stage or house you name and hands it to the person you name at the other end.
This is the errand most people start with: a parcel left at a matatu stage, a laptop at a repair shop in the CBD, a bale from Gikomba waiting at the stall, a set of keys across town. You give the two addresses and a phone number for each end, and the runner does the rest.
What people use it for
- Collecting a parcel dropped at a matatu stage or courier office
- Moving stock between your shop and a customer
- Getting a repaired phone, laptop or appliance back from the technician
- Sending keys, samples or signed papers across town
- Anything already bought and waiting to be picked up
What is included
- A vetted runner assigned to your job, or the one you have used before
- Photos and notes you attach so the runner knows exactly what to collect
- An SMS when the runner starts and another when the drop-off is done
- Chat inside the app if the pickup contact needs explaining mid-run
What this errand costs
Where an errand touches two priced areas, the surcharge is the higher of the two — not both added together. The full price is on the screen before you confirm. See full pricing.
Where we run it
Nairobi CBD, Gikomba, Kamukunji, Eastleigh and 21 other Nairobi areas have a set price for this errand. Anywhere else in the city is still possible — pick a custom location when you post and admin quotes the job before a runner is sent. See every area we cover.
Questions about this errand
Is this the same as pick and drop?
Yes. Pick and drop, pickup and delivery, drop-off — they all describe this errand: a runner collects something from one address in Nairobi and delivers it to another. Post it as ‘Pick up & deliver’ and that is what you get.
How fast is pickup and delivery in Nairobi?
Post the errand and it goes out to runners straight away, or schedule it for a date and time that suits you. How long the run itself takes depends on the two areas and on Nairobi traffic, and you get an SMS the moment the runner starts moving.
Can the runner collect something I have not paid for?
Not under pickup and delivery — that one assumes the item is ready and settled. If the runner needs to pay at the counter, choose 'Buy from a known shop' instead.
What if the parcel is fragile or valuable?
Say so in the instructions and attach a photo. The runner sees both before accepting, and anything that needs special handling is better flagged up front than discovered at the stall.